Delivery Information

Order Processing:

Normal order processing can take between 1-3 business days (Monday – Friday).

Shipping Delivery

The following shipping methods are available, Standard Ground (5–7 business days), Ship to Store (5-7 business days), Second Day (2 business days) and Next Day (1 business day). Business days do not include weekends and there is no weekend delivery for any shipping method. Some items cannot be shipped using Second Day or Next Day due to size, weight, hazardous materials and delivery address. These items will only have Standard Ground or Ship to Store available. Please note that orders could arrive in multiple packages.

What is the "Oversized Shipping" charge?

For some items shipping within the China an incremental shipping charge may be incurred due to an item’s size and weight.  The incremental charge is charged for total quantity ordered.  Note: The incremental charge, if applicable, is displayed on product detail pages and throughout checkout.

Shipping Promotion Exclusions

The following items are excluded from shipping promotions: Oversized Shipping Charges, Gift Cards, Custom Invitations, Custom Canvas and Photo Center purchases.

Gift Cards:

Shipping Rates:

USPS Standard $1.95 (5-10 business days)
ChinaSecond Day Air  $10.95 (2 business days)
ChinaNext Day Air  $12.95 (1 business day)

  • Orders may take 1-2 days to process before shipping

  • Orders only ship on business days, which are Monday – Friday

  • All expedited orders require a street address

  • Orders cannot be shipped to PO Boxes

  • Not all shipping methods are available for all shipping addresses or certain items.

  • Shipping available to the All over. Currently, we do not ship to China Territories.

E-Gift Card Orders

  • To ensure same-day delivery, order must be placed by 5pm EST, pending payment authorization.

  • You can also schedule a delivery for the date of your choice. All E-Gift cards are redeemable online and in store.